Hi ,
Jennifer got a letter from her insurance company—and it wasn’t good news.
🚨Her policy wouldn’t renew unless she:
✅ Removed moss from her roof
✅ Provided proof of her roof’s remaining longevity
Like most of us, she already had a busy life—so she did the smart thing and called us.
➡️Here’s how we helped Jennifer save her insurance:
✔️Quick response:
Our customer service superstar, Megan, scheduled an estimate with our experienced estimator Adam within two days.
✔️Expert assessment: Adam determined the best roof cleaning method to ensure both short-term results and long-term durability.
✔️Fast scheduling: We weren’t booked out too far, so “Team Greg” got to work within
a week.
✔️Gentle but effective cleaning: We used our proprietary SoftCleanSM method to safely remove moss while preserving her roof’s lifespan.
✔️Extra protection: Since time was of the essence, Jennifer opted for a SoftClean PlusSM process, having us return a couple of weeks later for a final touch-up to
remove loosened remnant that would have eventually come down by itself.
✔️Preventative fix: Our team also found a small crack in a pipe boot—and, with her approval, replaced it on the spot to prevent future leaks.
✔️Dotting I's and crossing T's: Within one day, we provided Jennifer with the needed roof certification to assure her insurer
all was well.
✅ The result?
- Her insurance renewed her policy—no issues.
- Her roof looks great and is set to last for years.
- No stress, no hassle, just a job well done.
Could your roof be putting your insurance at risk? Don’t wait for a surprise letter in the mail - get ahead of the issue today.
